reprinted courtesy of ServiceMagic.com
Q: I had some tile installed
in my home. I noticed that several of the tiles sound hollow when
you walk over them. The tile installer claims that it's normal,
and that it's due to one of two things: Not enough mortar was
used or that my floor was unleveled. He claims the floor is the
problem and that he job was done correctly and any other person
would have gotten the same result. Which is it?
A: The two biggest reasons for a hollow sound are that someone walked on the floor before it was set up or that the thin set dried before the tiles where set and didn't adhere to the floor.
Luckily, this is a repairable condition if someone removes the loose tiles and reinstalls them. However, it is a good idea to get a tile repair specialist with the training, tools (and patience) to do this, because many excellent tile setters simply do not repair tile.
To locate some tile repair specialists, please visit our site at: http://www.servicemagic.com, so we can match you with the ideal service professional in your area.
Good luck!
John Fuchs Carpet Warehouse Rancho Cordova, CA
-- Tips courtesy of Service Magic